Customer Reviews and Testimonials
Kaviik's Accents is happy to share a sample of our many testimonials from our customers. Please note that we have removed any private information in accordance with our Privacy Policy. Testimonials are updated on a regular period throughout the year.
I would like to take this
opportunity to thank each and every one of you at Kaccents!
I have never received better
customer service or help! Not once was I 'brushed aside' and someone
always answered my inquiry's quickly and helpfully.
I will be a return customer and will tell all of my friends about your company
and exemplary service!
My Mother LOVED the Garden Fairy.
Thank you so very, very much!
Suzanne (Mar 25, 2010)
********************************************************************************************************************************
You have been so
helpful. I really appreciate your help and all the information very sincerely.
You are really great! I know that this cat angel with be a perfect and very
special addition at our beloved Munchkin's grave. My husband and I are just
devastated; our hearts are shattered into a billion pieces. He was/is our whole
life, literally. And he is undoubtedly flying with his fellow angels right now.
Thank you again for everything. Look forward to receiving it. Happy New Year
to you and yours!
Sincerely,
Iris (Jan 5, 2010)
********************************************************************************************************************************
Received them today. they look great!! thanks for all of the great customer service. I will HIGHLY recommend everybody to your webpage and tell them about your customer care.
Thanks again
Steve (Nov 11, 2009)
********************************************************************************************************************************
I don't know if I had
the chance to thank you for my order some time ago (August). If not, I have to
let you know how much I love the angel. The angel was perfect for my mother's
memorial. She is so beautiful and I appreciate you good service.
Thank you again.
Eileen (Oct 21, 2009)
********************************************************************************************************************************
Thanks so much! I’ve placed the order for the crab door stop. It’ll be perfect in my Virginia Beach home.
Please pass my compliments for your excellent customer service on to your supervisor. You’ve been terrific. And on a Sunday!
I’ll order from Kaviik’s again.
Kathy (Oct 9, 2009)
********************************************************************************************************************************
Hi Cindy, I just wanted to tell you that I received my lamp today. I am so excited. It is so cool. It's just what I was looking for. Thanks for your help and I hope to do business with your company again.
Sincerely, Ellen S. (Sep 16, 2009)
********************************************************************************************************************************
Thank you so much, Cindy, for getting right back to me. I really appreciate your efforts.
Terri B. (Jul 31, 2009)
********************************************************************************************************************************
My order arrived yesterday in perfect condition.
I love it!
Thank You
Wolff G. - Architect (Jul 16, 2009)
********************************************************************************************************************************
"I am happy to report, my order has arrived safely and in one piece. It is beautiful thank you., Toshya R., CA" (June 2009)
********************************************************************************************************************************
I received the new statue and it looks great....Thank you for your quick response. I have already recommended your web site to a friend of mine. C. Jones, MO" (June 2009)
********************************************************************************************************************************
"This is what I call superior customer service ! Thank you, Dr. David. B, NJ" (June 2009)
********************************************************************************************************************************
"Hello! My order arrived
today and it's perfect. It will look great on my patio. Many thanks,
Andrew, CA" (May 2009)
********************************************************************************************************************************
"Hi Sharon, My replacement statue arrived (in perfect condition) yesterday. Not only are the statues wonderful, so is the customer service. Thank you so much for all of your help! Be well, Jude, NY" (Apr 2009)
********************************************************************************************************************************
Cindy , How wonderful . thank you very much, Dayna, NJ (Apr 2009)
********************************************************************************************************************************
One of our repeat customers we love:
Cindy, I have not forgotten about
you. As spring approaches and I can get the area cleaned up from all the leaves
and branches that 'winter' deposited on the Turtle Garden, I will take pictures
and send them on. I also have not taken the shots of the sweat shirt with "Tuck"
on it, but I will try to do that tonight. I'm sure you have forgotten all this
by now :-)
A minor bummer - seems a good sized rock came off the cliff over the garden and
broke on of "Tuck's" toes off. It will give me something to do with whatever
plastic material I can find at the hobby shop to do some re-constructive
surgery!
Again, just didn't want you to think that you are forgotten!, Brian, TX (Mar
2009)
********************************************************************************************************************************
"Thank you Cindy for following up with
information regarding my order referenced above.
It will replace the same statue that was destroyed by a furniture mover at our
home recently. It was a one-of-a-kind item from a local gift shop. My wife loved
and prized the item and was disappointed when it met its fate. We were fortunate
to find the same item on your website.
Your kindness is appreciated. Larry, NC" (Feb 2009)
********************************************************************************************************************************
"Fantastic. Thanks again, Cindy. THAT’S customer service! Regards, Ian, CT" (Feb 2009)
********************************************************************************************************************************
"Dear Cindy, Thank you for your return e-mail. Much appreciated. Like your work, and find prices very reasonable. Will try and give you some business this spring. Fondest Regards Ron Myers" (Feb 2009)
********************************************************************************************************************************
"Cindy, Thank you for looking into this for me. I'll let you know when it arrives. By the way, I really like the finial! Thanks again, Cheri, OH" (Jan 2009)
********************************************************************************************************************************
"Dear Customer Service Reps Sharon and Cindy
Just wanted to let you know the bookends arrived before Christmas and in good
order. I wanted to tell you I appreciate your time and concern with my emails
regarding this shipment. Mary, PA" (Jan 2009)
********************************************************************************************************************************
Hi, I received my poodle
statue today and it was well worth waiting for. It is absolutely beautiful.
Thank you. Linda S., MD (Dec 2008)
********************************************************************************************************************************
"Gentlemen: Shortly after I e-mailed you
today about my not receiving my order (#1000947363)
the order was delivered to my door. Thanks. I am very pleased with the quality
of your product.
Thanks, Richard, CA" (Dec 2008)
********************************************************************************************************************************
"The Giraffe arrived in god shape----on time and it was everything that you said that it was. I will be ordering another item after the holidays. Thanks again. Sabin, FL" (Dec 2008)
********************************************************************************************************************************
WE are so pleased with the on-time
delivery!we are very satisfied withthe statues themselves.
Sister Klewicki, osf, OH (Dec 2008)
********************************************************************************************************************************
Dear Cindy, It is now 3 PM and the DOG has arrived and I do not have to go out and shop. Thank you so much! Have a great Holiday! Hildegard, PA (Dec 2008)
********************************************************************************************************************************
Sharon-Thanks for the prompt reply and working with the factory to expedite this order for us! It is most appreciated. Best wishes to you for a wonderful Christmas! Sandy (Dec 2008)
********************************************************************************************************************************
Jane: You are great! Thank you very much. Happy holidays! Stacy, CA (Dec 2008)
********************************************************************************************************************************
Thanks Cindy. My friend knows that it is coming so I hope that you just sent out without a message. thanks again for your help. Carol, FL (Dec 2008)
********************************************************************************************************************************
"I received the nine votive holders last night. Thanks you so much for following up on this. Great customer service! Sonya" - (Aug 2008)
********************************************************************************************************************************
"To whom it may concern.
I just received my order today, just as your & FedEx e-mails stated it would.
I'm very happy, not only with the service I relieved from you, but with the item
I ordered (#5326 Flying Pig). I know this my be a small thing, but in today's
world, when someone gives this kind of service, we, the customer, really
appreciate it. Blessings, L Mills, AR" (June 2008)
********************************************************************************************************************************
Hi! I just wanted to tell you I received my three gargoyles and they are gorgeous!!!!!! The color is perfect and the quality is excellent. Next I'm saving up for the howling dog. Thanks again. Amy R., Rehnstrom, IA (June 2008)
********************************************************************************************************************************
To whom it may concern.
I just received my order today, just as your & FedEx e-mails stated it would.
I'm very happy, not only with the service I relieved from you, but with the item
I ordered (#5326 Flying Pig). I know this my be a small thing, but in today's
world, when someone gives this kind of service, we, the customer, really
appreciate it. Blessings, Larry M, Sherwood, AR. (June 2008)
********************************************************************************************************************************
"Hi-
I received half of my order (Fleur De Lis Sconce Set of 2, Part#: 221F) and
absolutely LOVE THEM!!....
I cant wait to see the candlesticks as I am SOO pleased with the wall sconces!
Thank you soo much", Joshua M., CA (May 2008)
********************************************************************************************************************************
"I just wanted to let you know that I received the statue today in great condition, packaging was excellent! The piece is delightful and superb quality! Thank you!!" - NC, H Walker (Apr 2008)
********************************************************************************************************************************
"Dear Kaviik's ...
Just wanted you to know how pleased I am with my little deer statue (#12403B).
I think it's darling, and I LOVE its realism. It occurred to me that it's just
as important for a customer to report satisfaction as it is to report
disappointment. You have lovely merchandise, and I'm SO glad I found you on the
Internet. I'll definitely "be back"! (Plus, you have a great website!) Thanks so
much!!!" - D. K. Columbus, Ohio (Feb 2008)
********************************************************************************************************************************
"Sharon:
Thanks so much for your reply! My package did arrive today and it's beautiful.
I'm so excited and can't wait to give it to my girlfriend. The reason why: She
always says.."how many frogs do I have to kiss before I meet the right guy?"
So, it was the perfect thing! Hope to order again soon. - Steve B, NJ (Feb
2008)"
********************************************************************************************************************************
"Mr. O'Reilly,
Thank-you, the Flying Pig arrived in time for Christmas and in perfect
condition! My daughter ( the recipient ) laughed so hard when she received it (
the response I hoped for )......The young man I spoke to when I called was so
very nice. He said that he is a seller with the company and he took the time to
listen to what I had to say. You could tell he believed in this company and
wanted to understand what happened. I feel very satisfied with how this was
resolved and will return to your web site in the future to shop." Diane S., FL -
(Jan 2008)
********************************************************************************************************************************
"oh my goodness!!! The bookends just arrived
and I can't tell you how PERFECT they are!!!
Our best friends just fulfilled their dream of many years to open a private
school! Those bookends will be the perfect gift for them and I couldn't have
shopped and found anything more beautiful for them. I will DEFINITELY use your
company again!!! Thanks so much and Merry Christmas!!!" - Patricia F., TX (Dec
2007)
********************************************************************************************************************************
"Cindy, .... I appreciate the effort that you put forth to correct the mistake from another company. Again, thanks so much for your timeliness and your consideration. Merry Christmas and happy holidays to you as well!" Anne B., N.H. (Nov 2007)
********************************************************************************************************************************
"Just wanted to let you know we received our order and cannot not thank you enough for the quick and efficient reception of the statue. It is exquisite. Thank you very much. Beverly C., IL (Oct 2007)
********************************************************************************************************************************
"Sharon: I would like to express my complete satisfaction and I am extremely happy with the deer statue which arrived this afternoon when I was at work. It is just unbelievable, and will in the future purchase future items when needed. Once I have this item paid for will then purchase the lying doe to match Again, many thanks", Chuck G., NJ (June 2007)
********************************************************************************************************************************
The bookends did come today. They are as beautiful as I hoped. They are a gift for a friend. I know she will be pleased. D. Winkler, TX (June 2007)
********************************************************************************************************************************
"Dear Sharon, I was pleased
to receive a new statue today. Thank you very much for your prompt attention to
this matter. Your customer service is excellent, and I would be happy to make a
statement to that effect for your web site if that would be helpful.
......Thank you again for your help. Sincerely,J Maraganore, Jun 2007"
********************************************************************************************************************************
"Thanks so much. Wow, you're quick!" Debbie M (May 2007)
********************************************************************************************************************************
"Hi, Thank you so much for expediting my statue so quickly. It is beautiful and can not wait to give it to my boss. She will love it! Fondly, C Zerr" (May 2007)
********************************************************************************************************************************
"I was so happy to learn about finally receiving the statue of Saint Francis! Please do go ahead with my order -- our little Chapel is looking forward to having it! Thank you for not forgetting about the order; I appreciate your hard work in trying to get the statue. I am planning to order several more statues on line as I think your statues are really very beautiful. Thanks, again" - S. Yoder (Aug 2006)
********************************************************************************************************************************
"Hi, Cindy! Just wanted to let you know that the replacement parts for the stand for the TV trays arrived today. THANK you so very, very much for taking care of this matter and having them sent to me. Your customer service is, without a doubt, EXCELLENT! Thanks, again, for everything." L Melko (May 2006)
********************************************************************************************************************************
"I absolutely love my bull dog statue!! It arrived in perfect condition, and it really made my day!! Thanks so much." - Diana (May 2006)
********************************************************************************************************************************
"Thank you so much! I will now be a loyal customer!!! Have a good weekend!" ...Denise M. (Apr 2006)
********************************************************************************************************************************
"Thank you sooooooooooo much for the French Chef Towel Holder, I just got it today... IT IS GORGEOUS!!!!!!!!!!!! Theres only one problem, everyone in my family is going to love it and want one... If you happen to have anymore in stock PLEASE let me know..... THANKS AGAIN. IT IS VERY VERY VERY VERY NICE!!!" M Alvarez., FL (Dec 2006)
********************************************************************************************************************************
Excellent!! Thank you for
your fast response. Now that's what I call VERY GOOD customer service.
Happy Holidays to you too! - D. LaPlante (Dec 2006)
********************************************************************************************************************************
"... I am so excited and I am sure to love
Red Crouching Cat. You have been most helpful in regards to this matter. I
am sure I will be ordering more cats in the future.
Thank you, thank you. You have made my day." - Gloria A. , CA (Sep 2004)
********************************************************************************************************************************
"...your follow-up is much appreciated. Thank you very much." - Dr. Bob R, MO (Sep 2004)
********************************************************************************************************************************
"Just wanted to let you know that we received the Fegana bird feeder angel and it is in great shape. It's a beautiful piece! Thanks for everything" - Rebecca D., MA (Sep 2004)
********************************************************************************************************************************
"Cindy, Thanks for keeping an eye on our order. We received the bookends yesterday and have them proudly displayed on our mantle. Thanks and have a great Labor Day Weekend" - David T., (Sep 2004)
********************************************************************************************************************************
"Dear Kaviik's Accents: My statue arrived
this afternoon... it is beautiful! Please disregard my inquiry about when it
would be shipped... as usual it arrived shortly after I sent my e-mail. Sorry
for the bother.
I'm delighted with your product and service. I will be ordering again later in
the fall or shortly after the new year.
Kindest regards,
Philip W.", NY (Aug 2004)
********************************************************************************************************************************
"Hi Cindy. Thank you so much! You can't believe how special these lions are to me--my husband proposed to me on top of these statues! Thanks so much for securing them for me!" - Susan J., NJ (Aug 2004)
********************************************************************************************************************************
"We
were delighted with the quality of your product, the prompt service and the way
the statue was packed. In
the past we have sometimes been disappointed with other vendors's products and
service -- so it's a pleasure to deal with a company like yours. Have a great
day." - Andrea D, MA (Aug 2004)
********************************************************************************************************************************
"Just wanted you to know that my
grandparents got there dog today. They are so pleased. My grandpa is on cloud 9
.My Grandma said that it looks so real . In fact They once had a dog that looked
like him, his name was Inky. So now they have Inky the 2nd. Thank you to
everybody who worked and helped with Inky" - C. Smith, MO (Jul 2004)
********************************************************************************************************************************
"Your Angel Statues are made in heaven!. Never been happier! Thank you Kaviik's Accents" - G. O'Connell, NY (Jul 2004)
********************************************************************************************************************************
"We received the planters and are delighted with them.
They look wonderful on our terrace and we have had lots of compliments on them.
I have a recommended your website to many of our friends." - Louis S., PA (Jul
2004)
********************************************************************************************************************************
"hi great thanks so much for all of your help. it has been a pleasure working with you. i am sure we will use you again thanks again molly" - NJ (Jul 2004)
********************************************************************************************************************************
On the prompt attention received: "I APPRECIATE YOUR PROMPT,COURTEOUS ATTENTION TO THIS MATTER." - Edwin H, IL (Jun 2004)
********************************************************************************************************************************
"Thank you so much for the perfect Gargoyle!!! We ordered the Draga Gargoyle on May 20th and it arrived yesterday, June 8th! We are more than pleased with the quality workmanship and the timely manner in which it was delivered. It exceeds our expectations on all accounts. It will be the perfect top to our gazebo!" - The Elliotts, MI
********************************************************************************************************************************
"I can't tell you how much we love the workmanship on your angel statues - they are PERFECT and have found a haven in my garden. Everyone has commented about your beautiful work and my friends will be shopping at kaccents.com. Thank you." - Sarah K., Westchester, NY (Jul 2004)
********************************************************************************************************************************
"Luv your stuff! Thanks!" - Amy M., Butler, MD (Jul 2004)
********************************************************************************************************************************
On Our Table Lamps: "I love it! Thanks!" - FW, Nanticoke, PA (Jul 2004)
********************************************************************************************************************************
"I really like your demeanor. Kaviik's Accents provides excellent custom service which is very appreciated. I hope you had a good weekend when you get this response." - Best Regards Always, George (Severn, MD, July 2004)
********************************************************************************************************************************
"I have just recieved my lamp, and
it is in perfect working condition. The reason I mail you is that this order was
carried out in a quick and professional manner by you. My lamp was delivered
much quicker than expected and it was witout a scrach,- due to very good
packing.
Once again: Thank you very much and have a nice Easter hollyday - Regards, Tore
from Bergen, Norway" (Mar 2004)
********************************************************************************************************************************
"I have scouted for statues all over the internet and came across yours by accident. My mother received the beautiful angel statue for our father's cemetery and we were ecstatic at the work you put into that piece. We now know where we will buy all our statues going forward. Thank you Kaviik's Accents!" - H Hayworth, St Louis, MO (Jul 2004)
********************************************************************************************************************************
"Hi Cindy,
They (angel statues) just arrived on Wednesday, Yeah!! Thank you again, Diane" -
Diane C., Methuen, MA (Mar 2004)
********************************************************************************************************************************
"Hello Cindy, Yes thank you, I did receive the statue March 19. I appreciate the wonderful service you provided in helping me with this order. Thanks again. Sincerely, Lisa" - Palm Coast, FL (Mar 2004)
********************************************************************************************************************************
"Thank you for replying my e-mails. You are very kind and your website I am sure is the best. Your offers are tremendous and that's why I devote my trust in Kaccents completely and that's why I don't change to another website...all I want is a very good service and I see I am receiving it like no other. I appreciate so much again for everything. Thank you., Your loyal customer; S. Caldera Jr. Mar 2004, (Miami, FL)
********************************************************************************************************************************
"Thank you for your prompt response. I will reorder the lava lamp phone and see if it goes through. I will definitely be using your service again as you were so timely in helping with my concerns. Have a blessed day." - R. Darling, NY (Mar 2004)
********************************************************************************************************************************
"Thank you very much I truly
appreciate this service the CEO should be proud the way his company operates
being a European being born 2 blocks from Ivana Trump I would say to your CEO
what a great customer service group I worked at AT&T and Lucent for 38 years and
dealt with international affairs I rate this company with high honors thank you
again.
Looking forward from hearing from you" - Bess, Chicago, IL (Jan 2004)
********************************************************************************************************************************
On Our Saint Francis Statue: "Yes, it was shipped and received before Christmas... it is beautiful...thanks so much" - Sharon D., Hubbard, OH (Dec 2003)
********************************************************************************************************************************
"Your statues are so real. Your angel statue found a great place in our garden. Thanks" - C Thomas, Piscataway, NJ (Dec 2003)
********************************************************************************************************************************
On
Our Planters: "Here are the website and PO address for the outfit that sent me
the window box planters to replace the ones which were stolen. Although they do
not have the same antiqued look (that's probably because I did not specify) they
are great looking and almost the same as what I lost.
Also, Cindy, their customer service person was very responsive in getting these
to me in a timely fashion. " S. Cornwell, Brooklyn, NY (Dec 2003)
********************************************************************************************************************************
"Hi, Cindy (I would say good morning, but I'm not sure where you are!) We received the World Time Clock and it's beautiful. I hadn't meant for the quotation marks to be included on the engraving (I was just using them to indicate the phrase we wanted engraved) but I think it will be fine. The Human Resources Manager and I were very impressed with the clock and the prompt service! I'm making a folder for your company to keep for future reference!" - P. Fowler, Algona, WA (Nov 2003)
********************************************************************************************************************************
Katrina - You are the best!...your suggestions for the cherub statue were well taken. Thanks for the great customer service!" - Julie Bensen from Ireland (Dec 2003)
********************************************************************************************************************************
"Dear Kaviik's Accents, Mike and I are truly happy with the statue we purchased from your site. We will be recommending you to all our friends. Thanks!" - Mike & Lil, San Diego, CA
********************************************************************************************************************************
"Hello, I just had to e-mail you and tell you that I received the urn today.
WOW!!! Excellent workmanship....it looks like an antique from Pompeii! It is
absolutely beautiful and it was well worth the wait. It now has a special place
in my living room.
A happy customer,
Sincerely,
Sue S." - Wauwatosa, WI (Jul 2003)